Government Platforms

Icon

1 INTRO

The Government provides a huge number of services, helping millions of people to get things done. Often, the same functionality is repeated many times over across many different government services, at multiple levels. For example, booking appointments, making and receiving payments, or checking the status of an application. By adopting platforms, duplication is reduced, making services more efficient and quicker to build. This means that the rest of government can make use of the functionality as building blocks for other services. When this happens, the people can be freed-up to focus on how user needs can be best met, instead of reinventing the wheel.
Best of all, sharing a common platform allows government agencies to stand on the shoulders of others. Everyone benefits from sharing and reuse of research, design and technology efforts, and users get a consistent experience across different services.
For each platform, we’re starting small, focusing on the users, and working hand-in-hand with the rest of government. The platform can also be implemented into a mobile App, that can be use from any device. Where you can use and administrate the platform.
Our services main focus are:
Economy
Security
Tourism
Infrastructure
Telecommunications
Education
Health
We provide a base website templates tested for compliance with the Web Standards, reducing the risk of publishing inaccessible content. The platform has been through an independent security review, reducing the reputational risk of websites being compromised, along with regular patching and software updates, reducing the reputational risk of the website being compromised.
We also provide a base install, with website templates and features selected to meet the common requirements of government web projects. This allows websites to be set up with urgency and reduces time for projects, allowing the control to develop a website that is specific, without restriction on design and functionality.
If you would like more information on Government Platforms, please Contact Us.

Icon

2 WEBSITES

WEBSITES: We can help create, and make it easy to launch and manage accessible, mobile-friend government websites.

Mobile-Friendly
Adapts to any mobile devices, like smart phones, tablets, laptops/desktops, TVs.

Calendar
Manage Manage events, search and filter by type, save to personal calendars (iCalendar, Google, Outlook, Yahoo!), Google Maps directions, share to social media.

Directory
Filter by agency, councils, elected officials. People profile pages (contact email, phone, social media).

Search
Predictive, multi-site search and meetings integration.

Answers
Search and category filter for frequently asked questions.

Content Management
Add/edit/delete pages, posts, menus, images, videos, news/blogs, calendars, job postings, events and more.

Social
Connect social media feeds to your website for real-time updates (Facebook, Twitter, YouTube, Instagram and more).

Maps
Interactive services map to display government buildings, schools, post offices, fire/police departments and more.

Vote
Automated voting information including polling times/locations, issues and referendums and political candidate info.

SEO
Search-engine optimized, including automatic sitemap.xml generation submitted to Google/Bing, webmaster tools XML sitemap, structured HTML mark-up.

Newsletter
Integrates with mainstream email newsletter services (MailChimp, ConstantContact).

Analytics
Administrative dashboard access to web analytics (Google Analytics) (pageviews, visitor traffic and more).

Data-Driven
Open application programming interface (API) enabled.

Cuztimize
Manage the appearance of your website branding (drag and drop customization, modify colors/fonts, photos, graphics, page templates).

Translation
Built-in translation for more than 100 languages (Spanish, French, Chinese and more).

User Roles
Internal users have administrative access to content based on their respective roles (manager, publisher, author).

Integrations
Interoperable with a growing list of third-party services (Stripe, SeeClickFix, MailChimp, embedding and more).


Icon

3 FORMS

Mobile-friendly
Mobile-friendly (phone, tablet, desktop, laptop, kiosk)


Manage
Create, edit, preview, delete, duplicate forms


Dashboard
Forms manager dashboard


Integrations
Works with a growing list of third-party services.


Confirmations
Create confirmation pages and email confirmations/notifications to internal/external users.


Upload
File uploads, attach documents to forms.


Download
Download form submissions to .xls/.csv


Payments
Online credit card processing


Documents
Associate digital forms with print versions


Multiples
Post same form in multiple pages

Icon

4 MEETINGS

Our service lets government easily publish and manage meetings minutes, agendas and videos.

Publish
Publish meeting agendas/minutes/videos.

Customize
Customize council, board, subcommittee meetings pages.

Add
Add meetings widget to any page on your government website.

List
List upcoming meetings.

Categorize
Categorize/display meetings by type (city council, planning, etc.)

Text/PDF
Publish minutes/agendas in text/PDF formats.

YouTube
Embed YouTube video of your meetings, associate with minutes/agendas.

Audio
Embed audio recorded meetings using SoundCloud.

Search
Search meeting agendas/minutes from site search.

Share
Share specific meetings to social media.

Directions
Get directions via integrated Google Maps.

Calendar
Add specific events to your personal calendar.

Archive
Display past meetings archive.

Icon

5 PAYMENTS

Payments
We make it easy to set up, launch and manage every aspect of government web and mobile payments.

Multi-purpose
Permits, tickets/fines, event registrations, taxes and more.

Major debit/credit cards
Visa, MasterCard, American Express and more.

Mobile-friendly
Adaptive to phones, tablets, laptops, desktops, kiosks.

Dashboard
Views into payments, payouts, transaction history.

Recurring transactions
Create recurring payments transactions.

Forms
Unlimited, easy-to-build online payment forms.

Notifications
Customized confirmation email messages.

Refunds
Issue refunds from the payments dashboard.

Reports
Viewable/downloadable reports (.csv)

Multi-currency
With more than 135 currencies.

Icon

6 SUPPORT

Chat
Online chat (9 a.m. to 7 p.m. Central Time).

Ticketing
24/7 support tickets (48-hour response time).

Knowledge base
24/7 public knowledge base of FAQs, self-service guides and videos.

Icon

7 SECURITY

Security & compliance
HTTPS SSL encryption, secure user storage authentication (Auth0), PCI Compliance for credit card processing.

Software updates
Updates to both the software and operating system are released to the platform on a recurring schedule ad serious vulnerabilities are released immediately as hot fixes.

Hosting
99.9% monthly average up-time.

Back-up and disaster recovery
HTTPS SSL encryption , secure user storage authentication (Auth0), PCI Compliance for credit card processing.

Icon

8 ARCHIVING

Archiving all your data, so everything is safely stored.

Websites
Automatic archiving
Search
Metadata backed
Legal evidence
Live browsing
256-bit digital signature/timestamp
Compare web pages
Data export
Social media
Automatic archiving
Daily automated archive with date and number of posts
Metadata backed
Social media data export to any spreadsheet
Scroll through past activity on timeline
Easy to use user-friendly interface that
Search posts using keywords and filters
Capture direct/private messages
Includes Facebook, Twitter, LinkedIn, Tumblr, Google+, Instagram, Pinterest, Flickr, YouTube, Vimeo, and more